Category Archives: Jottings in other places

Passengers booted off of KLM plane

Anyone who has flown to or from China knows the drill.  Flight attendants on international carriers are often very…particular about following the safety guidelines.  Many upwardly mobile Chinese tend to believe that rules are for other people.  Hilarity often ensues.

KLM Royal Dutch Airlines confirmed Friday that one of its aircraft traveling from Beijing to Amsterdam was suspended from taking off after six Chinese passengers quarreled with flight attendants on Wednesday.

The Netherlands airline told the Global Times Friday that “there was an incident with Chinese passengers on board and that the aircraft returned to the gate,” but refused to reveal more details on the incident.

The Civil Aviation Administration of China was not available for comment by Friday due to the week-long Spring Festival holidays.

Six passengers, all in first class, were late for boarding and refused to wear their seat belts as well as turn off their mobile phones when the aircraft was preparing to take off from the Beijing Capital International Airport for Schiphol Airport, the Beijing-based The Mirror reported on Thursday.

A passenger on board surnamed Lin said in the report that he heard a fierce quarrel and a middle-aged female passenger speaking rudely and threatening to take photos and expose the photos online.

The report said the captain of the flight refused to take off until the passengers were taken away by airport security.

For some, the problem is unfamiliarity with the basic protocols of air travel.* And there’s always going to be a few people who, regardless of nationality, are just assholes.**  I flew back from Kunming this week and as soon as the wheels hit the tarmac in Beijing, the flight attendants were running around playing “whack-a-mole” with passengers who assumed that since the plane was not in a death spiral it was safe to get up and open the overhead bins.  I thought I saw one attendant actually tackle a dude.  And this wasn’t a language issue.  This was Hainan Airlines (one of my favorites) and Chinese passengers.

On Weibo, few are buying the “language barrier” excuse.  Most of the comments are deriding the KLM passengers who were removed from a plane, complaining that such boorish behavior is a loss of face for other Chinese travelers.  Others speculated that they must be members of a corrupt official family.  Still more lamented that money rarely seems to buy good manners among the 暴发户 baofahu, the Chinese term for the nouveau riche.

That said, in a lot of these cases language barriers do make the situation worse.  There are several unpleasant things that recur every year: my annual prostate exam, renewing my visa, and at least once every twelve months willingly placing myself in the surly and sometimes openly hostile embrace of United Airlines.

Say what you will about Chinese carriers, most of the staff speak a foreign language.  They might not speak it well, but they have functional communication skills in important topics like “coffee or tea?” “would you like a newspaper?” and “sit down, sir before your pink wheelie suitcase falls out of the bin and gives somebody a concussion.”   (Okay, I made the last one up but you get the idea.)

United Airlines? Chinese passengers are lucky if even two of the cabin crew speak their language.  Or any language other than English.  The route to and from Beijing must be a primo gig because the crew is always a senior group of hardened and jaded attendants.  You imagine if you met one out on the town, she’d be croaking through her menthol smoke about how she once made out with Neil Young.***

On my last flight on United, there were the usual shenanigans with people ignoring the rules.  I know this pisses off the attendants but the response was hardly a soft power win for the USA.  One attendant asked a passenger to put his seat back up.**** When he didn’t understand her, she — how predictable was this? — just talked louder and slower.  Then she started threatening him.  All the while the dude was looking around to see if anybody could tell him why the women with the horrible bottle dye job was screeching in his general direction.  Finally another passenger — a Laowai — translated for him and he complied.

So it goes both ways.  I have a hunch that the level of entitlement among passengers in the first class cabin on a flight from Beijing to Europe ranks somewhere between “God” and “The guy who has pictures of a naked Xi Jinping holding a goat.”  It’s the same impulse that causes drivers here to speed up when approaching a cross walk. (If pedestrians don’t want to be hit by a car, then why don’t they just stop being poor and buy their own car?) At the same time, international airlines, American carriers in particular, can do a better job about staffing their planes with more people who can communicate across cultural and language barriers.

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* h/t @MissXQ

**Why can’t this be the first line of the Universal Declaration of Human Rights?

*** YJ once found half of a worm in her salad on a United flight. When she showed it to the flight attendant the response was “that sometimes happens.” After fuming silently for a few minutes, YJ turns to me and says, “Don’t ever bitch to me about ‘Chinese service standards’ again.”

**** By the way, one of my ALL TIME pet peeves — the compulsive recliner. I can’t even speak rationally about this.

Sinica Podcast: Revenge of the Call-in Show

Last week I joined Kaiser and Jeremy for the second “Call-in” show in which the Sinica regulars take questions from the listeners.  Unfortunately, that version disappeared into the ether (Pop-up Chinese’s laptop crashed.)  Too bad.  It was a good show and the world will never get a chance to hear me standing up in the studio and declaring, “Jeremy, you’ll always be MY third world bitch.”

So this week we ran it back.  It’s weird to do a show twice but listening to the show I was struck by how similar the two takes were.  The second time didn’t have quite the same energy as our first effort, but I thought the answers were more polished in its current incarnation.

Enjoy.

Western media bias on Τibet?

In response to a comment left on an earlier post, I’ve posted a new essay at The China Beat on western media bias and the ongoing situation in Τibet. (Mainland link)

It’s true that following the outbreak of unrest on March 14, many in the foreign media dropped the ball, in some cases due to lazy or mistaken reporting, in others as the result of preconceived notions of the situation and a misunderstanding of the complexities in the Sino-Tibetan relationship. Meanwhile, coverage in the Chinese state media was little better in its histrionic attempts to portray the Dalai Lama as a demonic mastermind bent on splitting China and “re-imposing a slave society” on Tibetans. Chinese netizen response was sparked by justifiable outrage at faulty and biased foreign coverage of the event, but was also the product of an environment where the Party line is the only possible interpretation of either historical or contemporary ‘reality.’ Unfortunately, I fear this is not the last time in this Olympic year that competing expectations and perceptions, by the Chinese state and public on one side and the foreign media on the other, will result in unpleasantness.”

Once again, I’m going to suggest that rather than leave comments here, readers can go over to The China Beat website, read the essay in its entirety, and join in the discussion there. (Though obviously if the GFW makes that problematic, feel free to leave a comment here.)